Description #

This issue occurs when ELD synchronization requires significantly more time than expected to import trip, mileage, and vehicle data.

Possible Causes #

• Large amount of trip data
• Slow internet connection
• Provider API delays
• Synchronization backlog
• Server processing delays

Resolution #

1. Verify internet connectivity.
2. Allow synchronization additional time to complete.
3. Review synchronization logs.
4. Limit imports to smaller date ranges when available.
5. Retry synchronization during non-peak hours.
6. Contact support if delays continue.

Related Articles #

• ELD Data Not Importing
• ELD Provider Connection Lost
• System Running Slowly