Description #

This issue occurs when uploaded receipt images cannot be processed due to poor image quality, preventing accurate fuel data extraction.

Possible Causes #

• Camera movement
• Low-resolution image
• Poor lighting
• Dirty camera lens
• Receipt too far from camera
• Image compression

Resolution #

1. Clean the device camera lens.
2. Place the receipt on a flat surface.
3. Ensure adequate lighting.
4. Hold the camera steady.
5. Capture the entire receipt.
6. Verify text is readable before uploading.

Related Articles #

• OCR Fuel Receipt Not Reading Correctly
• Missing Fuel Receipts
• Fuel Purchase Missing Gallons