Description #

This issue occurs when the Mileage Calculator generates a route that is significantly longer than the route actually traveled by the vehicle. This may impact state mileage allocations and tax calculations.

Possible Causes #

• Alternate route selected by mapping provider
• Missing intermediate stops
• Road closures
• Incorrect origin or destination
• Route optimization differences

Resolution #

1. Verify the start and end locations.
2. Add any intermediate stops that occurred during the trip.
3. Review the generated route on the map.
4. Compare against dispatch records and GPS history.
5. Recalculate the route.
6. Create an adjustment if supporting documentation justifies a correction.

Related Articles #

• Toll Route Selected Instead of Preferred Route
• State Mileage Appears Incorrect
• Route Cannot Be Calculated