Description #

This issue occurs when resolved exceptions continue appearing on Exception Reports after corrective actions have been completed.

Possible Causes #

• Report cache not refreshed
• Resolution not saved
• Duplicate exception record
• Synchronization delay

Resolution #

1. Verify corrective actions were saved.
2. Refresh the Exception Report.
3. Regenerate reports.
4. Review duplicate records.
5. Confirm resolution status.

Related Articles #

• Missing Fuel Exception Will Not Clear
• Missing Mileage Exception Will Not Clear
• Excessive Exceptions Reported