Description #

This issue occurs when a vehicle expected to appear within Advanced IFTA is missing from vehicle selection lists, reports, adjustments, or filing screens.

Possible Causes #

• Vehicle marked inactive
• Vehicle not assigned to company
• Vehicle recently added
• Synchronization delay
• Missing vehicle configuration
• User permission restrictions
• Vehicle archived or removed

Resolution #

1. Verify vehicle status is Active.
2. Confirm the vehicle is assigned to the correct company.
3. Review vehicle setup information.
4. Perform a data synchronization.
5. Refresh the application.
6. Confirm vehicle eligibility for the selected reporting period.
7. Contact your administrator if the vehicle remains unavailable.

Related Articles #

• Vehicle Missing from ELD Import
• User Cannot Access Features
• ELD Data Not Importing